Answer
$s=2,-5$
Work Step by Step
Given:$\dfrac{3}{s-1}-\dfrac{12}{s^2-1}=-1$
Need to find least common denominator(LCD).
$\dfrac{3(s+1)-12}{s^2-1}=-1$
$\dfrac{3s+3-12}{s^2-1}=-1$
$\dfrac{3s-9}{s^2-1}=-1$
Apply cross products.
$3s-9=-1(s^2-1)$
$3s-9=-s^2+1$
$-s^2+1-3s+9=0$
or, $(s-2)(s+5)=0$
Hence, $s=2,-5$