Answer
See the details below.
Work Step by Step
Since $y=12+Ce^{-3t}$, then by differentiation, we have
$$y'=-3Ce^{-3t}=-3(y-12).$$
Now, when $y(0)=20$, then $20=12+C$, i.e. $C=20-12=8$. In this case
$$y=12+8 e^{-3t}.$$
When $y(0)=0$, then $0=12+C$, i.e. $C=0-12=-12$. In this case
$$y=12-12e^{-3t}.$$
See the graphs below.
