Answer
See below.
Work Step by Step
$\text{z-score}=\frac{\text{data item-mean}}{\text{standard deviation}}$
Hence here the z-score is: $z_1=\frac{19.4-20}{0.25}=-2.4,z_2=\frac{20.4-20}{0.25}=1.6$
Algebra 2 (1st Edition)
by Larson, Ron; Boswell, Laurie; Kanold, Timothy D.; Stiff, Lee
Published by
McDougal Littell
ISBN 10:
0618595414
ISBN 13:
978-0-61859-541-9
Chapter 11 Data Analysis and Statistics - 11.3 Use Normal Distributions - 11.3 Exercises - Problem Solving - Page 761: 33a
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