Organizational Behavior (16th Edition)

Published by Prentice Hall
ISBN 10: 0-13350-764-5
ISBN 13: 978-0-13350-764-5

Chapter 1 - What Is Organizational Behavior? - Questions For Review - Page 33: 1-7

Answer

Some of the challenges and opportunities for managers in using OB include responding to globalization and economic pressures, managing workforce diversity, improving customer service, improving people's skills, stimulating innovation and change, coping with temporariness, improving ethical behavior, helping employees balance work and life, creating a positive work environment and working in networked organizations.

Work Step by Step

All of the above mentioned challenges provide managers, who are studying OB, with an opportunity to solve them and manage them efficiently. OB helps managers understand the needs of individuals, groups and organizations, which helps them manage these challenges and deal with them effectively.
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