Answer
1. Quality of conformance
2. Quality costs
3. Quality circles
4. Prevention costs; Appraisal costs
5. External failure costs; Internal failure costs
6. External failure costs
7. Appraisal costs
8. Prevention costs
9. Internal failure costs
10. External failure costs
11. Appraisal costs; Prevention costs
12. Quality cost report
Work Step by Step
As given above
