The Job That Changed My Life Anonymous

I work in one of the most loved, yet most hated industries in the world. Criticism comes from all angles in the fast food business – whether the guests' food is not prepared to their liking, their table isn’t as clean as they would like it to be, or their server did not give them a remarkable experience. Basically, I’ve heard it all, and I’m surely glad that I have. Although the fast food industry has a bad reputation – both in the media and in casual conversation – I love working at my local Chick-fil-A. Through many strenuous days, months, and now two and a half years of fulfilling orders, I have learned the lessons that have catapulted me into adulthood.

Awkward conversations used to ruin my day. Sure, once in a while I will meet a new person and still have a stilted exchange, but now I can just about talk to anyone that I meet. Before I started at Chick-fil-A, I was very awkward, but as I got more experience talking to new customers I became more confident in myself. I’ve learned what to say to make an impression, how to say it quickly and decisively, and, most importantly, how to make anyone feel special, regardless of where I am. I can hold conversations with authority figures I used to be scared to talk to, talk to...